01
12-month warranty
Digicue plates and cards are covered by a 12-month warranty from the date of delivery against faults in materials and workmanship.
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Warranty
This page summarises the policy as it applies to orders on scan.digicue.com.au. The full approved policy text is the reference for any claim.
02
Making a claim
Contact us with your order number, the product number printed on the unit, and a description or photo of the fault. We will confirm next steps.
03
Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This warranty is in addition to those rights.
04
Product support
Most tap and scan problems are fixed in seconds. Start with the troubleshooting guide, then contact us if it persists.