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Gyms and studios
Members pass the front desk on the way in and out of every class. The plate should sit where people naturally stop, without narrowing a walkway.
Where the plate works
Two or three spots that suit this setting. Pick the one where customers naturally pause.
Front desk
At check-in, facing members. Keep it off the swipe-in path.
Class exit or water station
A plate where members pause after a class, away from the main flow.
A neutral invitation
For instructors: “If you enjoyed the class and want to leave us a Google review, there’s a plate at the desk.” Participation is optional.
The plate does the asking. Customers who want to share their experience can; nobody is pressed, and no rating is suggested or pre-selected.
- Keep the ask optional and after the interaction
- No incentives or gated reviews
- No Digicue app required. Customers need to be signed in to Google to post a review.
Setup
From order to first tap
Order
Choose your product and pack. Orders placed before the daily cut-off are dispatched from Melbourne the same business day.
Receive
Each plate arrives with an adhesive mounting strip, its activation code printed on the plate, and a quick start card.
Activate
Tap or scan the plate. The Customer Portal at tap.digicue.com.au opens. Confirm the activation code, sign in or create an owner account, and add the destination customers will open. Allow about five minutes.
Place
Test it with your own phone, then put it where customers can easily see and reach it.
Questions from this industry
Members already use an app. Do they need another?
No Digicue app required. Customers need to be signed in to Google to post a review.
Can I see which studio gets more taps?
Assign each plate to a business location in the Customer Portal and activity is grouped by location.
Will sweat or cleaning spray damage it?
Wipe it with a damp cloth. It has no screen or battery.
Ready to set one up?
Choose a pack, activate it when it arrives, place it where customers finish up.