Home / Connect Analytics
See that your plate is being used
Included tap and scan analytics for eligible NFC/QR products, in the Customer Portal. Activity shows interactions with your Digicue product. A tap or scan does not confirm that a Google review was posted.
In the Customer Portal
Every tap and scan, by unit and by location.
Name each unit after where it sits. Group units by business location. Pick a date range. That is the whole dashboard.
What you can see
Total interactions
A running count of taps and scans for each unit and for your whole account.
NFC taps and QR scans
Shown separately, so you know how customers reach your destination.
Activity by day
A simple daily view over a date range you choose.
By unit
A 5 pack is five units. Each has its own count.
By business location
Group units by the location you assign them to in the portal.
Product status
Whether each unit is active and which destination it opens.
What these numbers mean
A tap or scan means a phone opened your destination from that unit. It does not tell you whether the person left a review, what rating they gave, or who they are. Google does not share that back.
Digicue records the interaction with the product only, not personal customer data.
- Eligible: Google Review Plate, Connect Plate, and the review and Connect cards when launched
- Not eligible: Digicue Card Stand, which has no chip
- Location means the business location you assign, not where the customer was
Analytics questions
Is it included?
Analytics is included with eligible NFC/QR products and shown in the Customer Portal. There is nothing separate to buy.
Does it identify customers?
No. It records that a unit was tapped or scanned, not who did it.
Can I see reviews received?
No. Google does not provide that back. Activity shows taps and scans only.
Does it work for Connect products?
Yes. Activity is shown for each Connect unit the same way.
Start with the Google Review Plate
Available now in packs of 1, 3 and 5.