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Office reception and the end of a completed service, a settlement, a lease signing, a completed sale, are the moments where clients are ready to talk about the experience.
Two or three spots that suit this setting. Pick the one where customers naturally pause.
At the front desk where clients sign paperwork and collect keys.
A plate on the table where completed transactions are wrapped up, offered without pressure.
“If you’d like to share how the process went, the plate opens our Google review form.” Leave it at that.
The plate does the asking. Customers who want to share their experience can; nobody is pressed, and no rating is suggested or pre-selected.
Setup
Choose your product and pack. Orders placed before the daily cut-off are dispatched from Melbourne the same business day.
Each plate arrives with an adhesive mounting strip, its activation code printed on the plate, and a quick start card.
Tap or scan the plate. The Customer Portal at tap.digicue.com.au opens. Confirm the activation code, sign in or create an owner account, and add the destination customers will open. Allow about five minutes.
Test it with your own phone, then put it where customers can easily see and reach it.
Plates open your business’s Google review form. Agents can each have a plate, and each shows as its own unit in the portal, but reviews are for the business profile.
Yes. Peel it carefully, re-mount it with a new adhesive strip, and reassign its location in the Customer Portal.
No. The destination lives in the portal, not on the plate.
Choose a pack, activate it when it arrives, place it where customers finish up.